We love to hear from you and aim to respond within 1 week. Here are a few of the most common answers:
Certificate name corrections -> send an e-mail to email@example.com with your name and a link to your EF SET certificate.
Speaking test -> Log in to your efset.org account. There's a link to the speaking test under the person icon in the menu
120-minute test -> Unfortunately it's not offered anymore
Certificate acceptance -> Ask your university / school / company if they will accept this exam. We don't keep a list. Our certificates do not expire.
Authentification / printing /stamping -> We do not have any of these services, but you are welcome to download the PDF certificate from your efset.org account and print it out yourself.
Tests taken through your company -> https://corporate.ef.com/customerservice/contactus/inschool
Technical problems -> Clearing your cookies often helps, or trying from a different device. If you can't create an account, try switching to the English-language version of efset.org and entering your name in Latin characters.
All fields marked with * are mandatory.