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Contact Us

Get in touch

We love to hear from you and aim to respond within 1 week. If you took the EF SET via your company or as part of a job recruitment process, please use this form instead.

Some of your most common questions:

  • Certificate name corrections -> send your correct full name to from the e-mail address you used when taking the test.

  • Speaking test -> There's a link to the speaking test in your test results e-mail.

  • 120-minute test -> It's not offered anymore.

  • Certificate acceptance -> Ask your university / school / company if they accept the EF SET. We don't keep track of who accepts the exam.

  • Authentication / printing /stamping -> We do not have these services, but you are welcome to download the PDF certificate and print it out yourself.

  • Technical problems -> Clearing your cookies often helps, or trying from a different device.

If this doesn't help, fill out the form below. All fields marked with * are mandatory.

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Yes, I (or my legal guardian) have read and understood how EF processes my personal data as set out in the Privacy Policy.*